Managed Services (MSP)

Managed Services

MSP that’s built for uptime, cost control, and predictable delivery.

If your cloud platform breaks, your business bleeds. We put operating discipline in place: monitoring, runbooks, patching, backups, and cost governance — with SLAs you can hold us to.

Deliverables

Operational Runbooks

Defined SLOs/SLAs, on-call rotations, escalation paths, and operational readiness checklists.

Reliability

Monitoring & Alerting

CloudWatch/Azure Monitor, Synthetics, dashboards, alerts tuned to reduce noise and catch real risk.

Cost

FinOps Guardrails

Budgets, tagging, anomaly detection, savings plans/reserved instances, and monthly optimization reviews.

Typical scope

What we operate

Cloud infrastructure (AWS/Azure), networks, IAM, secrets, key management
CI/CD pipelines, IaC (Terraform/CDK), and release governance
Backups, DR testing, patching and vulnerability remediation coordination
Log aggregation, incident management, post-incident reviews